Returns
Can I return my
purchase?
You can return your shoes within 21 days of purchase.
They must be not worn and in their original box .
How can make my
return?
1. If you want to return your purchase, please contact
us by
mail or by phone
(1-877-286-2634)
2. if your request of return is approved by our agent,
send us your shoes.
3. We shall refund your credit card with 24 hrs of
reception of your package.
Who pays for the
return?
All returns are at your cost.
Exchange
Can I exchange my shoes for
another size and/or style?
Certainly you may exchange your shoes with another size
and/or style within 21 days of your purchase. The exchanged shoes must be not
worn and in their original box. No restocking fee. Be advised that shipping from
your address to us is at your charge.
Our address:
GROUPE TFFIRMA.INC
1435 St Alexandre Street, suite 103,
H3A-2G4, Montreal, Qc
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